Dempsey Resource Management Inc. Product Support Specialist

Dempsey Resource Management Inc.

HK$2.1-2.7K[شهريًا]

في الموقع - ريزال1-3 سنوات خبرةبكالوريوسدوام كامل

Pre-sale product inspection and testing.
Pre-sale product assembly, as needed.Manage and implement on-site installation, repair, maintenance, and test tasks.
Ensure proper turnover of product.
Facilitate technical training for handlers of product to ensure proper use or application.
Provide service and customer support during field visits or dispatches.
Diagnosing possible technical problems, determining and implementing proper solutions.
Comprehend customer requirements and make appropriate recommendations.
Build positive relationships with customers.
Produce timely and detailed service reports, continuous monitoring data and analysis, and other technical documents.
Cooperate and communicate with other teams (e.g. sales, technical) and ensure smooth coordination.
Give applicable technical product analysis, forecasting, and advice to Supply Chain Management.

Holder of a technical degree or certification.
At least 2 years of proven work experience in the field or similar.
Computer literate, especially in using MS Office Applications (Word, Excel, PowerPoint)
Excellent time-management skills.
Ability to work with flexible shifts and in actual field (construction, ports, and mining sites)
Willing to travel.
Willing to travel abroad for meetings, conferences, trainings, and seminars, as applicable.
Familiarity of product lines as enumerated above.
Good communication skills.
Legible handwriting.
With a valid code 2 Driver’s License with an impeccable driving ability and record.

إدارة علاقات العملاءسيلزفوركمهارات العرضالتحدث أمام الجمهوراستراتيجية وإدارة المبيعات