MediCard Philippines Inc. Customer Management Assistant (Temporary WFH)

MediCard Philippines Inc.

₱15-20K[月薪]

远程办公1-3 年經驗本科全職

工作開放國家：菲律賓

語言要求：英語 | 他加祿文

這項遠距工作向特定國家的候選人開放。請確認您是否要繼續，儘管可能有位置限制

Handles telephone inquiries and provides corresponding assistance promptly.
Prepares the patient Information sheets of phone-in reports of hospital admissions.
Coordinates with the Underwriting Department and the Revenue Management Department to verify the membership and payment status of members who are availing their benefits whether in-patient or out-patient basis.
Receives and logs customer complaints using the specified form and tries to deliver solutions/actions to these complaints.
Assist internal customers to their various concerns.
Willing to work in Alabang

Graduate of any 4- year course preferably any medical-related course.
Knowledgeable in customer assistance, call center handling.
Above average communication skills.
must be FLUENT in AT LEAST ONE of the following: Cebuano, Ilocano, or Kapampangan

客戶服務呼叫中心優秀的溝通技巧