An IT Technical Support member typically works within an organization to ensure that its technology infrastructure and systems are running smoothly.

Key Responsibilities:

l. Troubleshooting and Support: IT staff are often the first point of contact for technical issues, ranging from hardware malfunctions to software problems.

2. System Maintenance: Regularly updating and maintaining servers, workstations, networking equipment, and other IT infrastructure.

3. Software Installation and Configuration: Ensuring that employees have the necessary software installed and configured to perform their jobs effectively.

4. Network Management: Managing and maintaining network infrastructure to ensure secure and efficient communication between systems.

5. Security Implementation: Ensuring that security protocols, such as firewalls, anti .. virus software, and secure login systems, are in place to protect the organization's data and systems.

6. Backup and Disaster Recovery: Regularly backing up important data and setting up disaster recovery systems to protect against data loss.

7. User Training: Providing training and support to employees on using software or hardware properly.

Skills Required:

• Technical Expertise: A strong understanding of hardware, operating systems, networks, and security protocols.
• Problem Solving: Ability to diagnose and resolve technical issues quickly.
• Communication: Effectively communicating technical concepts to~on-tec hnical staff.
• Attention to Detail: Ensuring systems and networks are secure, efficient, and functional.
• Time Management: Prioritizing tasks and troubleshooting issues as they arise.

Tools/Technologies:

• Operating Systems: Windows, macOS, Linux, etc.
• Networking: Cisco, Wi-Fi troubleshooting, VPNs, etc.
• Security Tools: Antivirus, firewalls, encryption, intrusion detection systems.
• Software: Various office suites (Microsoft 365, Google Workspace), remote desktop tools, etc.
• Hardware: Printers, routers, desktops, laptops, and mobile devices.

Qualifications:

• Bachelor's Degree in IT/Computer Science or Computer Engineering.
• Fresh Graduates are welcome to apply.
• Strong communication skills
• Problem-solving ability and analytical thinking.

Job Types: Full-time, Permanent, Fresh graduate

Pay: From Php17,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Employee discount
• Flexible schedule
• Flextime
• Free parking
• Gym membership
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• 13th month salary

Education:

• Bachelor's (Required)

Work Location: In person

Please refer to job description.