Description

Responsibilities

This Position Is Designed As An Entry Into The World Of Professional Services. This Position Requires a High Degree Of Oversight By a Mentor Or Senior Team Member And May Include The Following

• Project Planning Activities
• Conduct internal project transitions using provided meeting templates
• Manage project off-boarding
• Modification of existing project plans
• Outlining the remaining scope, schedule, and budget of the project, as well as each party's responsibilities and mutual commitment to contribute adequate resources to follow the plan with assistance
• Ensure that resources are scheduled and monitor progress to ensure compliance with the project plan, immediately notifying affected parties of any schedule changes.
• Use departmental sites/calendars/systems to publish a summary of key dates and issues to all Tyler employees involved in the project, such as development, implementation, support, and other project managers.
• Obtain feedback from clients
• Follow provided direction to resolve roadblocks, such as hardware, software, or networking incompatibilities and unresponsive third-party vendors or clients.
• Communicate completion of milestones to clients.
• Familiarity of contract requirements, program modifications, and other site-specific information
• Ability to research basic invoice questions
• Acts on direction provided for process improvement initiatives
• After successful completion of PSA training, completes the responsibilties of the Contract Routing Team
  
  

Qualifications

• High school graduate or equivalent experience
• Understanding and desire to learn the skills associated with a Project Manager
• Proven planning, organizational skills, and follow through ability
• Excellent customer service skills
• Excellent verbal and written communication skills
• Proficiency using Microsoft Office Suite
• Ability to problem-solve and present solutions with some guidance
• Seeks appropriate guidance to prioritize and complete multiple tasks in a fast-paced, technical environment
• Demonstrated ability to maintain a positive, professional attitude and is open to feedback to further growth
• Seeks appropriate guidance for negotiation, conflict resolution, and persuasion skills

Please refer to job description.