• Provide leadership, guidance, and support to operations team members to ensure efficient and productive work output
• Coordinate and manage all aspects of day-to-day operations, including scheduling, staffing, and resource allocation
• Maintain accurate records of operations activities and constantly evaluate and identify areas for improvement
• Develop and implement policies, procedures, and plans that enhance operations performance and promote corporate objectives
• Lead and execute projects related to product lifecycle management, vendor management, and other business initiatives
• Manage the budget for the operations department and ensure efficient allocation of resources
• Create a positive work environment that fosters teamwork, professional development, and continuous improvement initiatives
• Collaborate with other department leaders to ensure cross-functional transparency and alignment towards company goals
• Ensure consistent quality control, regulatory compliance, and safety standards through monitoring, training, and process improvement initiatives
• Communicate effectively with all levels of staff, partners, vendors, and customers using diplomatic, timely, and concise methods of communication

• Education required: High School diploma or equivalent; additional education preferred.
• Experience: At least 10 years of experience in operations management or supervisory role.
• Leadership skills: Ability to motivate, train, and lead employees towards achieving company objectives.
• Communication skills: Excellent written and verbal communication skills to effectively communicate with employees and management.
• Organization & planning skills: Ability to manage multiple projects and priorities in a fast-paced environment.
• Problem-solving skills: Ability to identify and resolve problems in a timely manner and delegate tasks accordingly.
• Proficient in Microsoft Office: Including Word, Excel, and PowerPoint.
• Strong work ethic: Must be reliable, dependable, and committed to the company's success.
• Flexibility: Must be open to working evenings, weekends, and holidays if needed to meet business objectives.
• Physical requirements: Ability to stand, walk, and lift up to 50 lbs.

The Operations Manager/Supervisor will be responsible for overseeing daily operations, managing employees, ensuring quality control, and achieving company objectives. The candidate must possess the skills and experience necessary to effectively lead and manage employees while maintaining a high level of productivity and quality control. The successful candidate will be a self-starter with excellent communication, problem-solving, and planning skills. Education with at least a high school diploma or equivalent is required, and candidates with additional education or certifications are preferred.