VERSA is the first Filipino two-way radio or walkie-talkie brand launched in the Philippines in 2009. From its roots of developing two-way radio communication products for enterprise security and government, Versa further gained traction in industries like hospitality, retail business & transportation. Information & communication tech is the intrinsic DNA of Versa as it continuously builds reliable products borne from the customer’s pain points.

Main Purpose of the Job:

Ensure that all repairs that can be performed remotely are completed efficiently and facilitate repair and maintenance work by colleagues as needed. The primary focus is repair and diagnosis on customer premises, with particular attention to minimize situations where the unit may need to be sent out to office for repair.

Main Duties and Responsibilities

• Focus on repair and diagnosis, ensuring that issues are promptly identified and resolved.
• Support/Assist during emergency call service to act on maintenance requirements immediately, including troubleshooting, testing, retuning, and addressing issues with all units that have already been released or returned to office for testing and repair due to reported problems.
• Support/Assist in the analysis and interpretation of circuit wiring, logic cable diagrams, complete communication system schematic diagrams, and network specifications for the purpose of installing, troubleshooting, or maintaining the system or device.
• Cooperates with the Team for timely coordination, cost effective and quick resolutions.
• Engages with clients as required through Company channels and provides accurate and valuable information.
• Provides feedback and suggestions for further improvement of technical processes and procedures.
• Performs other tasks that may be assigned from time to time.

A. Work Experience:

• One (1) year work experience in communication technical services (for junior role)
• Two to three (2 to 3) year work experience as a Tech Support (for senior role)

B. Level of Knowledge

• Bachelor’s degree in Electrical and Electronics Engineering Technology.

Job Types: Full-time, Fresh graduate

Pay: Php20,000.00 - Php30,000.00 per month

Benefits:

• Company car
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Schedule:

• Monday to Friday

Supplemental Pay:

• 13th month salary
• Commission pay
• Performance bonus

Application Question(s):

• How willing are you to go on field sales work in a daily basis in the assigned territory?

Work Location: In person

Please refer to job description.